world. THE ROLE We are seeking an experienced Enterprise Applications Engineer with deep expertise in Zendesk to own the... configuration, integration, optimisation, and ongoing support of our Zendesk platform within our enterprise environment. This role...
Experience (Phase 1): Build and implement Zendesk; manage all support tickets and introduce AI-powered chatbot apps on Shopify... experience managing people and remote workflows. Systems Expert: Proven experience setting up Zendesk and Shopify automations...
enquiries through Zendesk or similar systems, ensuring timely responses Produce regular reports to track onboarding success... across departments Professional, positive and eager to learn Experience with product listings, ecommerce platforms or Zendesk...
communication through Zendesk or similar platforms Track recurring issues and contribute ideas to improve processes, systems... within a high growth business Experience using Zendesk, seller platforms or marketplace tools would be beneficial...
customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...
Operate confidently in tools such as JIRA, Zendesk (or similar), Confluence, SAP, and ERP platforms Knowledge Management... tools such as Zendesk, Jira, Freshdesk Hands-on experience with CMS, DAM, PIM, and ERP systems Strong Microsoft skills...
and marketing systems (e.g., Zendesk, marketing automation tools, analytics platforms) Ensure data integrity and consistency... and convert it into strategic recommendations Experience working with CRM systems and marketing platforms (Zendesk or similar...
