, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk, App Store Connect, Google Play Console, social media...
on a daily basis, and document customer interactions and resolutions in Zendesk. Support clients on payments cases..., mobile and data-intensive applications Experience using Zendesk, Jira, and Salesforce a plus A commitment to providing...
configuration and optimisation of Zendesk (or equivalent) to support scalable operations. Create actionable reports and dashboards..., ideally in a multi-region setup. Deep understanding of modern support tools like Zendesk, Intercom, or similar platforms...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
of contact centre and customer experience platforms, including Zendesk, Five9, Amelia, Salesforce, HubSpot, and related systems.... WHAT YOU WILL BE DOING Administer and manage a portfolio of contact centre and CRM platforms (including Zendesk, Amelia, Five9, Salesforce...
valued, supported, and confident in their journey with us. Using our customer management system, Zendesk, you'll provide... our customer management system, Zendesk, you'll provide efficient and personalised assistance, resolving issues with empathy...
of contact centre and customer experience platforms, including Zendesk, Five9, Amelia, Salesforce, HubSpot, and related systems.... WHAT YOU WILL BE DOING Administer and manage a portfolio of contact centre and CRM platforms (including Zendesk, Amelia, Five9, Salesforce...
