tickets using Zendesk, Jira or similar ticketing systems. Support and troubleshoot Windows environments, Active Directory... Zendesk, Jira, ServiceNow or similar platforms. Active Directory - practical knowledge of user administration...
tickets using Zendesk, Jira or similar ticketing systems. Support and troubleshoot Windows environments, Active Directory... - proven experience supporting business-critical software systems. Ticketing Systems - experience using Zendesk, Jira...
such as Zendesk, Fin, Freshdesk, or others. The ideal candidate will be responsible for the configuration, administration, and overall... (i.e Zendesk, Fin, Freshdesk, or other platform which requires administrative configuration) Configure and manage system fields...
: Zendesk Intercom Help Centre Knowledge Base You will help ensure customers can easily find the information they need... situations Highly desirable: Zendesk Intercom Community moderation Membership businesses Events Apps or digital...
software (Zendesk) Document troubleshooting and problem resolution steps and write knowledgebase articles for recurring... would be an advantage. Experience with customer support ticketing systems and knowledge base systems would be an advantage (Zendesk...
: THREE DAYS A WEEK IN OUR FARRINGDON, LONDON OFFICE. 9AM TO 5PM, MONDAY TO FRIDAY. Tools: the Eventogy platform, Zendesk... such as Cvent, Stova, Bizzabo or similar An event management or events agency background Zendesk and Jira Confident, everyday use...