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-specific workflows, the technical environment of Zendesk and our internal tooling, and the insurance and coverage context... - and determine where structured deep-dive investigation is required. Audit Zendesk customer service interactions against Quality...
(e.g. Zendesk ) Experience supporting audits or quality management systems A full UK driving licence and willingness...
. Assist with ticket management using internal systems (e.g., Zendesk ). Support onboarding and setup of new sellers... such as Mirakl, Zendesk , or Power BI is advantageous but not essential. Ability to handle confidential information with discretion...
or via email. Coordinate the response to enquiries received via the helpdesk (Zendesk ) ensuring a timely response...
Experience with tools including Slack, Zendesk and Tableau is advantageous, as is a background in HR/HRM Job Responsibilities...
⚽ Experience with Zendesk or equivalent case management systems ⚽ High customer service focus with the ability to support positive...
: Previous LMS/E-Learning experience. Technical documentation experience. Zendesk , MSSQL, Jira, Confluence experience... we use: Absorb LMS, Zendesk , Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: Fully remote-first work...
., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g., Salesforce, Microsoft Dynamics, Zendesk ) WFO/WFM (e.g., Verint...
colleague records in line with GDPR Manage workload through Zendesk , prioritising to meet service levels Spot risks early...
Experience with CX platforms and contact centre software, including Zendesk , Gorgias, Freshdesk or similar Confidence...
, Zendesk , Asana). Strong problem-solving skills with a proactive, investigative mindset. Ability to operate independently...
: AbsorbLMS, Salesforce, Gainsight, Zendesk , Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
of Procurement and Payment systems i.e. Pecos, Cedar and Zendesk . The post holder should have a have an excellent understanding...
Site Content, Zendesk . About Us: You know Next, but did you know we're a FTSE-100 retail company employing over...
Knowledge bases (Confluence, GitBook, ReadMe, Zendesk Guide) Basic coding ability (e.g. JavaScript, Python, or similar...
and Experience A good standard of education with proven skills in written and verbal English Experience with the Zendesk system...
of Zendesk and Dynamics 365 into a single instance of D365 under MaPS control. As part of the Scrum Team you will be responsible...
problems Experience with Jira and Zendesk Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
Experience (Phase 1): Build and implement Zendesk ; manage all support tickets and introduce AI-powered chatbot apps on Shopify... experience managing people and remote workflows. Systems Expert: Proven experience setting up Zendesk and Shopify automations...
program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk ..., Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer...
and support cross-site initiatives. Manage and resolve incidents using ITSM tools like Jira and Zendesk , contributing to process... with ITSM platforms such as Jira, Zendesk , or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
, Zendesk , Monday.com, Clockify, Teams, and SharePoint. Scripting & Automation PowerShell, Bash, and/or Python...
-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk ) and Excel. Detail-oriented, self-motivated, and able...
Experience with cloud software, help desk tools, and CRMs (e.g., Zendesk , JIRA) Ability to work independently, manage competing...
data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk . It aims...
